Deciding on an IT support partner is a critical choice for any business. With day-to-day operations increasingly dependent on IT infrastructure, it is imperative to choose the right partner to work with.

Senior decision makers involved in IT agree that ‘just keeping the lights on’ is not enough. Technology is constantly changing and evolving and it can be difficult to ensure that your systems allow you to remain agile and competitive. In today’s environment, external support arrangements where elements of your IT are managed by specialist third parties, have become extremely commonplace and offer a best practice environment.

Arcus provides world class support and IT maintenance for all of your IT infrastructure, maximising the uptime of your business and enhancing the performance of your systems. We will keep your IT systems operational, available, secure and working at optimal performance, so you can focus on achieving your primary business goals.

We deal with organisations of all types and sizes, whether your support needs are ad-hoc, scheduled, or you require a fully managed service. Our support options are designed to be flexible, allowing you to have as little or as much specialist assistance as you wish, depending on your budget, IT knowledge and resource availability.

Our Support Services include:

 

  • Managed IT Support
  • Technical Service Desk
  • Pro-active & Remote Monitoring
  • Onsite Engineers
  • Hardware Maintenance
  • Outsourcing

Other Solutions

Managed Services

Through our range of Managed Services, our goal is to enable you to make the best use of IT in your business within available budgets.

Solutions & Services

Our unique solutions and services portfolio encompass’ the ability to deliver a complete end-to-end IT solution covering datacentre, cloud and hybrid, networking, security and end-user computing.

Support & Managed Services

Arcus provides world class Support and Managed IT Services for all of your IT infrastructure, maximising the uptime of your business and enhancing the performance of your systems.

Telecoms

Our business telecoms service will help your business communicate effectively in the office and on the road.