Hosted Telephony
Here at Arcus Technology, we believe that the ability to integrate applications and increased mobility can provide businesses with a unique opportunity to implement a customer lead business strategy by placing customers at the centre of their business.
We believe that organisations of all sizes can benefit from improving their agility. Success in today’s world demands rapid responsiveness. To improve business agility, many organisations are deploying technology-based solutions to improve their performance.
How can VoIP solutions helps assist businesses to achieve their goal?
At Arcus Technology we believe that the ability to integrate applications and increase mobility can provide businesses with a unique opportunity to implement a customer lead business strategy by placing employees at the heart of the business.
Unified Communications (UC)
Arcus Technology’s UC solution provides customers with an innovative technology stack, designed to bring comms tools together into a single app. This creates a host of benefits from greater employee and customer satisfaction rates to increased business growths and operational flexibility.
Today, UC and collaborative applications are deployed over the same IP base networks as telephony – they are integrated, and just like hosted telephony or cloud-based telephony, UC is delivered as a services-based model.
Call Recording
Most businesses require call recording to listen back to quallity standards, sales pitches, complaints, customer service, training and much more.
Arcus Technology provide a best in breed hosted call recording service to provide an intuitive and future proof experience. And of course, all of the call recording software is fully compliant with all government regulations.
What are the benefits?
Increase Value
Convenience
Business Continuity
Flexible Working
Pay as you grow