We live in a digital world that’s continuously evolving. From cybersecurity to data backups, connectivity to network management, IT can feel overly complex and altogether overwhelming, no matter how big or small your business is.
You need a provider who offers stress-free, simplified IT. Here at Arcus, we do just that. With a range of straightforward IT services, solutions and support, our goal is to ensure your IT is working safely and effectively, providing peace of mind, and allowing you to focus on what matters to you – your business.
How do we do it? Well, we start by breaking everything down into a simple, three-stage process called Discovery, Design and Deploy. Alongside this, we help business with anything from IT best practice to cybersecurity. Today, we’re going to pull back the curtain, showing you how Arcus make IT painless.
Stage 1 – Discover: Understanding the pain points
Your business means the world to you. Helping our customers means the world to us. That’s why our first step is to get a thorough understanding of the challenges you’re facing with your IT. Internally, we set out to answer some key questions:
1. What position are we in?
2. What are our future goals?
3. What is our future strategy?
This initial due diligence process is essential, and means a full, exhaustive, expert assessment of your whole IT infrastructure. Our technical requirements assessment allows us to provide technology recommendations that will help your business get the most out of its IT.
Ok, so we know this is a lot to get your head around, but in summary, we’re here to get to the root of your IT challenges and to find simple solutions that make your IT effective and seamless.
Stage 2 – Design: Tailored to your business
We understand that no two businesses have the same needs, and no two IT problems look alike. You aren’t looking for a cookie-cutter IT resolution, you need tailored, comprehensive support that doesn’t look the same as the business next door.
Well, we recognise this, that’s why we focus on a bespoke IT service that doesn’t just handle today’s challenges but adapts as your business grows, tackling tomorrow’s hurdles before they happen.
Have you considered your vulnerable spots? Perhaps your cybersecurity and network need a defence overhaul, or perhaps you don’t have in-house IT to handle maintenance and troubleshooting issues. Whatever the requirements, we’ve got it handled.
Stage 3 – Deploy: Fast and easy onboarding
Finally, we have our Deploy phase. This is the last stage of our due diligence framework, and it’s hugely important.
When you hand over the reins to a managed IT provider, you want the onboarding process to be as quick as possible. We’re in the business of knowing how detrimental downtime can be for your bottom-line, so we make sure to get you up and running fast, using well-executed planning and meeting industry standards at every turn.
And our commitment doesn’t end once your solution is successfully implemented, we provide continuous support and monitor the effectiveness and efficiency of your IT managed services.
Whether we’re merging with an in-house IT department, or you’re transitioning fully to outsourced IT, our priority is to make the process as easy and stress-free as possible.
How Arcus delivers advanced cybersecurity protection
The internet is a cornerstone of modern-day business. Flexible and hybrid working patterns have brought to light the need for tight network security, safe web browsing, and overall cyber vigilance.
Worryingly, cybercrime is on the rise, and businesses without sufficient cybersecurity protection are vulnerable to data theft, malware, and ransomware attacks. It’s easy to assume the big targets are large corporations, but it’s been shown that SMEs are just as vulnerable, if not more so, to cybercrime.
Rather than spend valuable resource and IT budget remediating issues, the key is prevention. With our top-of-the-line cybersecurity tools, and our continuous monitoring approach, we respond lightning fast to sophisticated threats, with products providing strong defences 24/7.
With backup and disaster recovery from JustProtect, and password management tools from Keeper security, our cybersecurity solutions cater to every scenario and can be tailored into one simplified package. We want your team to be safe online, and for you to sleep at night.
How Arcus future-proofs your IT
Setting our customers up with reliable IT services is just part of what we do. Technology doesn’t sit still, and we ensure you’re receiving the latest industry technology, software updates, and cybersecurity tools.
That’s why during our Discover and Design phases, we get to the heart of what your business needs, providing future-proof solutions that will serve you now, and as your company grows.
From software updates to cloud migration, we’re on standby. We seamlessly optimise your IT and make sure everything’s running smoothly, so that you don’t have to lift a finger.
How Arcus help you understand the IT landscape
As a managed service provider, we know IT is daunting. It’s not uncommon for business to bury their head in the sand, or ignore essential IT housekeeping. But we believe that knowledge really is power. That’s why we conduct workshops and training sessions to familiarise our customers with best practices, cybersecurity awareness, and the potential of technology to drive business growth.
These valuable insights are just one of the ways we help you understand the technology climate, stay compliant with industry regulations, and reinforce company-wide IT protocols.
For businesses that want to increase their company’s cybersecurity credentials, we provide Cyber Essentials certification, protecting your business against data breaches whilst simultaneously winning more business.
Final thoughts
Whether you’re a small business or a large enterprise, strong IT is part of the foundations.
We leave no stone unturned when it comes to our assessment of your IT, and we’re committed to providing a consistently thorough, reliable service that’s tailored to your needs and budget – without compromising quality or efficiency.
If you’re feeling snowed under with your IT, we’re here to make it simple. Head to our contact page to get in touch and speak to a member of the Arcus team.